HelpDesk WP
A self-hosted ticket system and knowledge base for WordPress. Tickets stay in your own database, with no per-agent fees.
HelpDesk WP turns a WordPress site into a support desk. It is self-hosted, so tickets are stored in your own database, and it is sold as a licence rather than a monthly fee per agent.
HelpDesk WP is launching soon; the site has a launch list for early-bird pricing.
- Threaded tickets with status, priority, departments and attachments.
- Teams, business hours and time tracking.
- Built-in knowledge base.
- Optional AI assistant.
- GDPR tools; uses native WordPress users and roles.
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Need product help?
Guides for the WordPress plugins live in the ABC Digital Club knowledge base.